Returns & Exchanges

At JNL Trading, we strive for complete satisfaction with every purchase. If you are not entirely happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our support team or use our online portal to provide your order number and the reason for the return.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and labels are intact to qualify for a full refund.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label or use your preferred carrier to send the package back to our distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.